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Privacy Policy

We care about your privacy

This privacy policy sets out how Home Energy Government Grants (HEGG) uses and protects any information that you supply when you use our services.

Privacy of your data is a matter we take very seriously. We use your data for checking your eligibility for our services and to contact you. Once we no longer need your data or you no longer want us to hold your data we’ll completely remove it from our system.

1. Legal basis for processing personal data

1.1 Processing of personal data requires a legal basis. The most predominant legal basis for processing personal data within Home Energy Government Grants are:

  • Consent from the data subject for one or more specific purposes;
  • The performance of a contract to which the data subject is party;
  • A legal obligation or requirement;
  • Legitimate interests pursued by Home Energy Government Grants;

1.2 Consent

1.2.1 If the collection, registration and further processing of personal data on clients, suppliers, other business relations and employees are based on such a person’s consent to the processing of personal data for one or more specific purposes, Home Energy Government Grants shall be able to demonstrate that the data subject has consented to processing of such personal data.

1.2.2 Consent shall be: freely given, specific, informed and unambiguous.
The data subject must actively consent to the processing of personal data by a statement or by a clear affirmative action.

1.2.3 A request for consent shall be presented in a manner, which is clearly distinguishable from other matters, in an intelligible and easily accessible form, using clear and plain language.

1.2.4 To process special categories of personal data (sensitive personal data) the consent shall also be explicit.

1.2.5 The data subject is entitled to withdraw his/her consent at any time and upon such withdrawal, we will stop collecting or processing personal data about that person unless we are obligated or entitled to do so based on another legal basis.

1.3 Necessary for the performance of a contract

1.3.1 It will be legitimate to collect and process personal data relevant to the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. This applies to all contractual obligations and agreements signed with Home Energy Government Grants, including the pre-contractual phase irrespective of the success of the contract negotiation or not.

1.4 Comply with a legal obligation

1.4.1 Home Energy Government Grants has to comply with various legal obligations and requirements, which have basis in Union or Member State law. Such legal obligation, to which Home Energy Government Grants is subject, may be sufficient as a legitimate basis for processing of personal data.

1.4.2 Such legal obligations include obligations to collect, register and/or make available certain types of information relating to employees, clients, etc. Such legal requirements will then form the legal basis for us to process the personal data, however, it is important to note whether the provisions allowing or requiring Home Energy Government Grants to process certain personal data also set out requirements in relation to storage, disclosure and deletion.

1.5 Legitimate interests

1.5.1 Data will only be processed where it is necessary for the purposes of the legitimate interests pursued by Home Energy Government Grants, and these interests or fundamental rights are not overridden by the interests of the data subject. Home Energy Government Grants will, when deciding to process data, ensure that the legitimate interests override the rights and freedoms of the individual and that the processing will not cause unwarranted harm. For instance, it is a legitimate interest of Home Energy Government Grants to process personal data on potential clients in order to expand the business and develop new business relations. The data subject must be given information on the specific legitimate interest if a processing is based on this provision, cf. section 3.1 below.

2. Processing and transfer of personal data

2.1 Home Energy Government Grants as Data Controller

2.1.1 Home Energy Government Grants will be considered a data controller to the extent that we decide by which means the data subject’s personal data shall be processed e.g. when a data subject signs an agreement with Home Energy Government Grants.

2.2 Use of data processors

2.2.1 An external data processor is a company, which processes personal data on behalf of Home Energy Government Grants and in accordance with Home Energy Government Grants’ instructions, e.g. in relation to HR systems, third party IT providers, etc. When Home Energy Government Grants outsources the processing of personal data to data processors, Home Energy Government Grants ensures that said company as a minimum applies the same degree of data protection as Home Energy Government Grants. If this cannot be guaranteed, Home Energy Government Grants will choose another data processor.

2.3 Data processing agreements

2.3.1 Prior to transfer of personal data to the data processor, Home Energy Government Grants shall enter into a written data processing agreement with the data processor. The data processing agreement ensures that Home Energy Government Grants controls the processing of personal data, which takes place outside Home Energy Government Grants for which Home Energy Government Grants is responsible.

2.3.2 If the data processor/sub-data processor is located outside the EU/EEA,the conditions of clause 2.4.4 below will apply.

2.4 Disclosure of personal data

2.4.1 Before disclosing personal data to others, it is the responsibility of Home Energy Government Grants to consider whether the recipient is employed by us or not. Furthermore, we may only share personal data within Home Energy Government Grants if we have a legitimate business purpose in the disclosure.

2.4.2 It is Home Energy Government Grants’ responsibility to ensure that the recipient has a legitimate purpose for receiving the personal data and to ensure that sharing of personal data is restricted and kept to a minimum.

2.4.3 Home Energy Government Grants must show caution before sharing personal data with persons, data subjects or entities outside of Home Energy Government Grants. Personal data shall only be disclosed to third parties acting as individual data controllers if a legitimate purpose for such transfer exists. If the recipient is acting as a data processor, please refer to clause 2.2 above.

2.4.4 If the third party recipient is located outside the EU/EEA in a country not ensuring an adequate level of data protection, the transfer can only be completed if a transfer agreement has been entered into between Home Energy Government Grants and the third party. The transfer agreement shall be based on the EU Standard Contractual Clauses.

3. Rights of the data subjects

3.1 Duty of information

3.1.1 When Home Energy Government Grants collects and registers personal data on data subjects, Home Energy Government Grants is obligated to inform such persons about:

  • The purposes of the processing for which the personal data are intended as well as the legal basis for the processing;
  • The categories of personal data concerned;
  • The legitimate interests pursued by Home Energy Government Grants, if the processing is based on a balancing of interests;
  • The recipients or categories of recipients of the personal data, if any;
  • Where applicable, the fact that Home Energy Government Grants intends to transfer personal data to a third country and the legal basis for such transfer;
  • The period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period;
  • The existence of the right to request from Home Energy Government Grants access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability;
  • Where the processing is based on the data subject’s consent, the existence of the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
  • The right to lodge a complaint with Home Energy Government Grants via the correct procedure or with a supervisory authority;
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether the data subject is obliged to provide the personal data and of the possible consequences of failure to provide such data;
  • The existence of automated decision-making, including profiling, and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

3.2 Right to access

3.2.1 Any person whose personal data Home Energy Government Grants is processing, including but not limited to, Home Energy Government Grants employees, job applicants, external suppliers, clients, potential clients, business partners, etc. has the right to request access to the personal data which Home Energy Government Grants processes or stores about him/her.

3.2.2 If Home Energy Government Grants processes or stores personal data about the data subject, the data subject shall have the right to access the personal data and the reasons for the data to be processed in relation to the criteria set out in 3.1.1.

3.3 The data subject shall have the right to obtain from Home Energy Government Grants without undue delay the rectification of inaccurate personal data concerning him or her.

3.4 The data subject shall have the right to obtain from Home Energy Government Grants the erasure of personal data concerning him or her and Home Energy Government Grants shall have the obligation to erase personal data without undue delay, unless required by law to retain any information for a prescribed period of time, for example, by financial regulators or tax authorities.

3.5 The data subject shall have the right to obtain from Home Energy Government Grants restriction of processing, if applicable.

3.6 The data subject shall have the right to receive the personal data registered in a structured and commonly used and machine-readable format, if applicable.

3.7 The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on a balancing of interests, including profiling.

3.8 Any requests received from a data subject to exercise the rights in this clause will be answered as soon as reasonably possible, and no later than 30 days from receipt. Requests shall be forwarded without delay to hr@freehomeenergygovernmentgrant.co.uk

4. Deletion of personal data

Personal data shall be deleted when Home Energy Government Grants no longer has legitimate purpose for the continuous processing or storage of the personal data, or when it is no longer required to store the personal data in accordance with applicable legal requirements.

5. Cookies

Cookies are small files stored in your web browser that contain pieces of data. Cookies are typically used to store session data such as user logins, advertisement data etc.

5.1 Home Energy Government Grants guarantees that the cookies we store do not contain any personal information of anyone, including data subjects that Home Energy Government Grants are interested in.

5.2 Advertisement tracking is the main purpose of cookies by Home Energy Government Grants which allows growth of the company by knowing which marketing technique is most effective.